Imagine you order food online and it is expired. Nobody would like that right?! It will also be dangerous to your health and well-being. So, FSSAI has strengthened its FSSAI Guidelines for E-Commerce business to protect consumers. Let’s understand all about new guidelines for E-Commerce businesses.
Why Has FSSAI Issued New Guidelines for E-Commerce?
As per the FSSAI’s July 2025 press release, they held a meeting with major food delivery platforms such as Swiggy, Zomato, Amazon, and Flipkart to address rising concerns over food safety compliance online.
The FSSAI guidelines for e-commerce are now in place because:
- Many platforms failed to ensure that listed sellers had valid FSSAI Registration or licenses.
- Non-compliant and mislabelled food products were being listed.
- Consumer complaints regarding expired or unverified food products were increasing.
As a result, FSSAI has warned of strict action, including penalties and prosecution, for lapses.
What are the new FSSAI Guidelines for E-Commerce Business?
As per the new guidelines, businesses operating in Food E-Commerce now need to mandatorily:
Verify FSSAI Registration and License
Food Delivery apps must ensure each and every food business operator selling on their apps or wanting to create an account on the app must have FSSAI Registration or License as per their eligibility.
Display FSSAI License and Registration Number
It is mandatory for platforms to make sure that the FSSAI License and Registration number of sellers is clearly visible on the platform.
Proper Labelling Must Be Ensured
Sellers need to highlight the key details such as ingredients, nutritional information, allergen dates and expiry dates as well.
See also: Fssai License for e- commerce business in India
Remove Non-Compliant Listings Soon
Food Delivery platforms need to delist sellers or products quickly if they are violating FSSAI Standards.
Support Food Recalls
Platforms need to cooperate with FSSAI during food recalls to protect consumer health. In short, more accountability on the part of food kbusiness E-Commerce is now implemented.
Importance of FSSAI Registration
FSSAI Registration is now the top-most mandatory requirement in order to operate your food business online. Non-compliance leads to heavy fines and can also result in closure of your business.
Tips for Businesses in Food E-Commerce
- Food Delivery App Companies must audit seller’s FSSAI Registration and Licensing on a regular basis.
- The businesses can train sellers on food safety, labelling and hygiene.
- To ensure safety regulations are respected and followed, Food Business in E-Commerce can collaborate with FSSAI and report non-compliance and support enforcement actions.
Conclusion
In conclusion, The FSSAI guidelines for e-commerce aim to enhance accountability in India’s digital food industry. Food businesses should view these guidelines not as restrictions but as steps for sustainable growth, compliance and consumer trust.
FAQs
Q1: Is FSSAI Registration mandatory for online food sellers?
Yes, all online food businesses, including cloud kitchens, must have valid FSSAI Registration or licenses.
Q2: Can an e-commerce platform face penalties for sellers without FSSAI Registration?
Yes, under the FSSAI guidelines for e-commerce, platforms are responsible for verifying sellers’ FSSAI compliance and can face penalties for lapses.
Q3: Do small home-based sellers need FSSAI Registration?
Yes, even small-scale home-based sellers must obtain FSSAI Registration before listing on e-commerce platforms.
Q4: How can platforms display the FSSAI license/registration number?
Platforms must display it clearly on product pages or seller profiles on their app or website for consumer transparency.
Q5: Where can sellers apply for FSSAI Registration?
Sellers can apply for FSSAI Registration on the official FSSAI website.
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